Privacy Policy
Privacy Notice
This Privacy Notice explains how we collect, use, and protect your personal data in accordance with UK data protection law.
1. What Data We Collect
We may collect the following:
- Name, gender, date of birth
- Contact details (email, address, phone)
- Browsing activity, preferences, and order history
- Device/browser data (IP address, etc.)
- Marketing preferences and survey responses
- Publicly shared data (e.g., social media)
2. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Respond to customer queries
- Improve services and user experience
- Prevent fraud or illegal activity
- Send marketing (if opted in)
You can opt out of marketing at any time using the unsubscribe link or by contacting us.
3. Sharing with Third Parties
We only share your data with trusted partners necessary to deliver our services, such as:
- IT and website providers
- Delivery couriers
- Marketing platforms (e.g., Google, Meta)
We never sell your personal data.
4. Legal Basis for Processing
We process your data under one or more of the following:
- Consent
- Contractual obligations
- Legal compliance
- Legitimate interest
5. Data Security
We use secure systems to protect your data. Sensitive payment data is not accessible to TG Nutrition staff. We do not take orders by phone.
6. Data Retention
We retain data only as long as needed to fulfill our contractual and legal obligations. When no longer needed, your data is deleted or anonymised.
7. Data Transfers
Some data may be processed outside the UK/EEA in compliance with relevant data protection laws.
8. Protecting Your Information
Always use caution when sharing personal data. We will never ask for sensitive login or payment details via email or phone.
9. Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Object to marketing
- Request a copy of the data we hold
To exercise your rights, email info@roundwaysupplements.com. We may require proof of identity.
